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E1: 32:Receiving An ASYNC Error When Entering Multiple Configured Lines In A Sales Order (Doc ID 2371055.1)

Last updated on MARCH 08, 2018

Applies to:

JD Edwards EnterpriseOne Configurator - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

MEMORY LEAK (MAX CURS:50) REACHED CAUSING WEB EXCEPTION

Web Exception Error when entering Multiple Configured Order on a Single Sales Order

Order, From the logs, You will see that there is a Memory Leak (Max Cursor
50)reached.

CAC0001017 - (jdeCacheOpenCursor) failed to open cursor due to reach the max
#cursors (50) for cache (1B320267042545)

Users are adding multiple configured lines to a Sales Order. As the user enters configured lines, the program will at some point (without error) quit
bringing back configured prices. Once this happens, clicking the Check to accept the data entry will return the ASYNC error and all data entry is lost.
Typically this happens between 5 and 9 lines or 2-3 minutes of data entry.



Cause

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