E1: 17: 90CF: 90CG: Failed to Open Cursor Error When Adding a New Question on Large Script

(Doc ID 2372546.1)

Last updated on MARCH 12, 2018

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.1 and later
JD Edwards EnterpriseOne Branch Scripting - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a new question or answers on an existing branch script with more than 350 lines, the system will generate a Script Tree Validation Failed error - SCRVALFAIL ; additionally, the system will show the following error in the jde.log:

CAC0001017 - (jdeCacheOpenCursor) failed to open cursor due to reach the max #cursors (100) for cache (713B90CF002-771)

The system never updates the changes and it is never possible to add questions to the script.

Changes

 

Cause

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