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E1: 17: P90CD002 Is Calling R17715 Without Change (Doc ID 2373389.1)

Last updated on JUNE 13, 2018

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

P90CD002 is calling R17715 even though there is no change to the work order.

STEPS
--------------
The issue can be reproduced at will with the following steps:
1. Go to P90CD020 and search for Existing work order having part list/routing.
2. Select the work order and go to P90CD002-CRM - Manage Service Orders
3. Focus the cursor on Order Type (DCTO)
4. Click Save Changes
5. Note that system prompts to submit R17715

Changes

 

Cause

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