My Oracle Support Banner

E1: 42: M42010 Error - The Customer Master file for the sold to address number requires the customer order number to be entered (Doc ID 2373709.1)

Last updated on FEBRUARY 03, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

Error message:  The Customer Master file (F0301) for the sold to address number requires the customer order number to be entered
is displayed when attempting to place a sales order using M42010 mobile sales order app with P03013 Customer Billing Information for the Sold To Address defined for Customer PO Required.  This error prevents ability to use above set up for M42010 Mobile Sales App to place sales orders.

Note:  If P03013 is not defined to require PO, using P42010 does prompt to allow entry for Customer PO upon checking out downstream

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.