E1: 42: Prepayments in Sales Order Processing FAQ (P4210/P42101/R42800/P004201/R004201/R004202/R03B671) (Doc ID 2373832.1)

Last updated on FEBRUARY 26, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version XE to 9.2 [Release XE to 9.2]
Information in this document applies to any platform.

This document provides answers to frequently asked questions about prepayment processing in Sales order processing.

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In this Document

Purpose

Question 1: The user received error 0037, Address number – Invalid, when selecting the Prepayments form exit. What is the cause of this error?

Question 2: Do prepayment sales orders affect customer credit limits? Will a prepaid order go on credit hold?

Question 3: The customer wishes to pay for three of the ten items on the sales order. How can a partial prepayment be recorded?

Question 5: When running R03B671 to create a draft from a sales order, the business unit indicated on the address book of the sales order branch plant is used to validate the accounts receivable draft AAIs. Is there a way to use the business unit/branch plant on the sales order to validate the draft AAIs?

Question 6: When running sales update with the processing option on the Update tab set to Update Sales History Summary (F4229) records are not written for prepayment transactions. How can the F4229 be updated for prepayment transactions?

Question 7: In P42101 (Create Sales Order - Header First), with prepayment processing option active, if the user enters data in the grid prior to editing the header to populate the payment instrument, the Prepayment Transaction Table record (F004201) is not written. Why?

Question 8: Why wasn't the prepayment record written for an order level adjustment and free good line on the order?

Question 9: How can you use prepayments with blanket or quote orders?

Question 10: Does Prepayment Processing have the ability to input the credit card security code?

Question 11: What format is required for Credit Card Entry on the Prepayment P004201 screen?

Question 12: Can an existing sales order be resent through the Prepayment Authorization process?

Question 13: Is it possible to record a partial payment on an order prepaid by check?

Question 14: In the case of a prepayment order (cash, check or credit card) and after the order is created, a line on it is later cancelled, how is that credit to the customer captured?

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