E1: 42: Prepayments in Sales Order Processing FAQ (P4210/P42101/R42800/P004201/R004201/R004202/R03B671)
(Doc ID 2373832.1)
Last updated on FEBRUARY 26, 2019
Applies to:JD Edwards EnterpriseOne Sales Order Processing - Version XE to 9.2 [Release XE to 9.2]
Information in this document applies to any platform.
This document provides answers to frequently asked questions about prepayment processing in Sales order processing.
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In this Document
|Questions and Answers|
|Question 1: The user received error 0037, Address number – Invalid, when selecting the Prepayments form exit. What is the cause of this error?|
|Question 2: Do prepayment sales orders affect customer credit limits? Will a prepaid order go on credit hold?|
|Question 3: The customer wishes to pay for three of the ten items on the sales order. How can a partial prepayment be recorded?|
|Question 6: When running sales update with the processing option on the Update tab set to Update Sales History Summary (F4229) records are not written for prepayment transactions. How can the F4229 be updated for prepayment transactions?|
|Question 8: Why wasn't the prepayment record written for an order level adjustment and free good line on the order?|
|Question 9: How can you use prepayments with blanket or quote orders?|
|Question 10: Does Prepayment Processing have the ability to input the credit card security code?|
|Question 11: What format is required for Credit Card Entry on the Prepayment P004201 screen?|
|Question 12: Can an existing sales order be resent through the Prepayment Authorization process?|
|Question 13: Is it possible to record a partial payment on an order prepaid by check?|
|Question 14: In the case of a prepayment order (cash, check or credit card) and after the order is created, a line on it is later cancelled, how is that credit to the customer captured?|