E1: 42: Workflow in Sales Module FAQ (P4210/P98860/P43070) (Doc ID 2375278.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version XE and later
Information in this document applies to any platform.

This document provides answers to frequently asked questions about Workflow processing in Sales Module.

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In this Document

Purpose

Question 1: Is it possible to turn audit logging on in P4210 processing options, but turn workflow messages off so that an order can be put on the AH hold, but the AH hold can be released using P43070 (Held Order Release) if the approver is out of the office?

Question 2: In Work Center the approver can add text comments in the Approve/Reject screen in the P98805 (Generic Workflow Approval Forms), where can this text viewed?

Question 3: How can the message 'Held Order Requires Your Approval' be modified?

Question 4: Does the originator receive a work flow message once the order on hold has been approved?

Question 5: Does the Approver receive a work flow message for the order that has Line Level Margin Hold applied?

Question 6: How can a user determine which version of Release Held Orders (P43070) is called via the E-mail link? Currently the system calls P43070|ZJDE0002 in email link.

Question 7: When a sales order goes on multiple order holds, why is only one notification email sent instead of multiple emails (one per order hold)?

Question 8: Is it possible to have multilevel approval functionality using distribution list for JDESOENTRY workflow?

Question 9: Does cancelling an SO Line trigger Workflow? Will it generate an Email Notification for approval/Review?

Question 10: When using JDESOCHNG and changing the payment term on the header, when rejecting it, the payment term should reset as the other critical fields?

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