My Oracle Support Banner

E1: XMLP: Email Delivery Issues With Microsoft Exchange 365 (Doc ID 2379439.1)

Last updated on OCTOBER 03, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

While using Microsoft Exchange Online as SMTP Server, the email delivery from embedded BI Publisher solution in JD Edwards EnterpriseOne is inconsistent.

Example Issue Scenarios:

1. Only few emails being delivered in a bursted output RD job. For example, Only 2 emails being actually sent out of 4 bursted output records and other 2 failed with C - Communication Failure status.
2. Re delivery shows as S - Submitted status, but actual email is not being delivered.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.