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E1: XMLP: Email Delivery Issues With Microsoft Exchange 365 (Doc ID 2379439.1)

Last updated on MARCH 27, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

While using Microsoft Exchange Online as SMTP Server, the email delivery from embedded BI Publisher solution in JDE is inconsistent.

Example Issue Scenarios:

1. Only few emails being delivered in a bursted output RD job. For example, Only 2 emails being actually sent out of 4 bursted output records and other 2 failed with C - Communication Failure status.
2. Re delivery shows as S - Submitted status, but actual email is not being delivered.

Changes

 

Cause

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