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E1: 03B/42: Invoice Batch (IB) Post (R09801) Created from Sales Update (R42800) Fails with Out of Balance Error (Doc ID 2379971.1)

Last updated on JANUARY 03, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version XE to 9.2 [Release XE to 9.2]
JD Edwards EnterpriseOne Sales Order Processing - Version XE to 9.2 [Release XE to 9.2]
JD Edwards EnterpriseOne Accounts Receivable - Version XE to 9.2 [Release XE to 9.2]
Information in this document applies to any platform.

Goal

Overview

Invoices created by Sales Update (R42800) are created using the same business functions used to create invoices in programs such as Speed Invoice Entry (P03B11SI), Standard Invoice Entry (P03BB2002), Batch Invoice Processing (R03B11Z1A).

When the post fails for an IB batch, a number of tools are available to identify the cause for the batch to fail.  Timely resolution of error messages allow users to successfully post IB batches. The post program updates Customer Ledger (F03B11), Account Ledger (F0911), Batch Header (F0011), and Account Balance (F0902) records.  Accurate updates to the account balance (F0902) are essential for financial reporting.   

In the images or examples below, user details / customer name / address / email / telephone number represent a fictitious sample (based up made up data used in the Product name test environment).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Solution

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In this Document
Goal
Solution
 Understanding Invoices Created by Sales Update (R42800)
 The Invoice Post Process
 Invoice Post Process Flow Diagram
 Tools to Troubleshoot Post Issues
 Sales Update Report (R42800)
 Work Center Message(s)
 Posting Report (R09801) / Post Error Report (R09801E)
 Invoice Journal Report (R03B305)
 Data Browser Export of F03B11 and F0911 Records
 Standard Invoice Entry (P03B3002)
 UBE Logs for R09801
 Correcting Transactions
References

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