E1: 17: Visual Assist For Contact Name Populates Customer Number Instead Of Contact Number

(Doc ID 2383681.1)

Last updated on APRIL 07, 2018

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

In P90DC002 Service Management Workbench and P17714 Work Order Revisions, when Contact Number is different from Customer in a Service Order, Visual Assist for Contact Name populates Customer Address Number in the Who¿s Who Search form instead of Contact Number.

Cause

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