E1: 34:11 - Customer PO Error (4599) When Processing Defer Messages For ST Orders in P3411

(Doc ID 2388264.1)

Last updated on APRIL 18, 2018

Applies to:

JD Edwards EnterpriseOne Requirements Planning - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

EnterpriseOne 9.1
OT orders are created through the MRP Detail Message Review (P3411) by processing Order messages. These messages are done so without problem and generate related corresponding ST orders.  When MRP creates messages to edit the orders, issues occur. For example; when date requirements move into the future and MRP creates Defer (D) Message suggestions, a user attempts to process the message. Error 4599 occurs indicating "Customer Order Number Required." This is an erroneous error as the Customer PO Number is for sales orders only and the ST (Supply) Branch/Plant does not have the Customer PO Required checked in the Customer Billing Instructions (P03013). The Demand B/P does have the Customer PO Required checked but this shouldn't be part of the validation process as this check box is used for sales orders only.

Error Details:
Error ID 4599 - Customer Order Number Required

A form level error has occurred.
Cause. . . . . The Customer Master file (F0301) for the Sold-to Address Number
requires the Customer Order Number to be entered.
Resolution . . Enter a Customer Order Number.
ER Details:
  Form P3411_W3411D
  Control Id 110
  Control Title Process Message(s)
  Event Button clicked
  Line No 440
BSFN Details:
  Source File b4200310.c
  Source Line 9400

Note 1 - Even though the error occurs, the message is processed in P3411 and the ST and OT dates appear to be correct. So, the orders appear to be correct.

Note 2 - The workaround is to uncheck the Customer PO Number Required checkbox on the Customer Master Billing Instructions for the Demand Branch.

Changes

 

Cause

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