E1: 42: Inquiry By Hierarchy Does Not Work in Preference Profile Product Allocations (P40307)

(Doc ID 2391456.1)

Last updated on APRIL 26, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When inquiring in the application P40307 (Work With Preference Master) using a Customer Number and an Item Number in the header and check Inquiry by Hierarchy, the system does not return any records. 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms