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E1: MOBJ: Internet Explorer 11 Crashes or Hangs when Trying to View or Upload PDF File Attachments (Doc ID 2393844.1)

Last updated on JANUARY 27, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Scenario 1:

When trying to view certain PDF file type attachments within the media object viewer in Internet Explorer 11 (IE11), it crashes with below on-screen message:

 

 

User have to close and re-open IE 11 browser again. This issue occurs intermittently.

Cause

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In this Document
Symptoms
Cause
Solution


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