My Oracle Support Banner

E1: 42: Print Invoice (R42565) Fails For Migrated Orders When SO16 Flag In F4211 Is Null (Doc ID 2401828.1)

Last updated on MAY 22, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When field SO16 in F4211 table is Null for migrated orders (when data moved using database tools), system is not considering dataselection of R42565 causing invoice to fail.

STEPS
-----------------------
1. Migrate orders from older system to E1 9.2 (data moved using database tools ex. IBM iSeries).
2. Verify data in F4211.SO16 flag has 'NULL' value.
3. Perform regular sales process.
4. When trying to print invoice for the migration order, system fails to print invoice (R42565).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.