E1: 42: Contact Number Error On Sales Order (P42101) When Changing A Customer Number With Another One
(Doc ID 2410060.1)
Last updated on JULY 26, 2021
Applies to:
JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : 9.2 version, Sales
There is an issue that can be reproduced with the following scenario :
1) Create a sales order (P42101) with a Customer with Contact Number 5 on the sales header. Submit and close
2) Back to the sales order, go to header (w42101E) and change customer with a customer who doesn't have Contact Number 5. Commit W42101E and submit and close.
3) Back to the sales order there is an error of customer contact code.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |