My Oracle Support Banner

E1: 17: Equipment Serial Numbers P17011S - Form W17011SA Wrongly Displayed in Equipment Master Revisions (P1702) (Doc ID 2415617.1)

Last updated on AUGUST 12, 2021

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.


There is a scenario with following setup: The Serial Number is the Primary in the Equipment / FA Constants. There is same Serial Number for several equipment with different Product Model.
Whenever the User is updating the Product Model after selecting a specific Equipment Number in Equipment Master Revisions (P1702), there is a pop up of Equipment Serial Numbers (P17011S). This problem is there even if the User is updating any other information.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.