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E1: SEC: Unable to Login into E1 Web Client after Enabling the SSL Communication in Between HTML and Enterprise Server (Doc ID 2417108.1)

Last updated on JULY 04, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Customer followed the JD Edwards EnterpriseOne Tools Security Administration Guide --> 19 Configuring SSL/TLS for JDENET --> 19.4.2 JDENET SSL-Enable Server Authentication (Release 9.2.1) to enable the SSL/TLS communication in between HTML & Enterprise Server.

After following the steps mentioned in the guide, when trying to login into E1 Web Client, on screen they are getting the error message "Unable to communicate with Security Server"

Changes

JDENET SSL-Enable Server Authentication was enabled

Cause

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