JD Edwards Automated File Validation for Service Requests
(Doc ID 2418428.1)
Last updated on NOVEMBER 25, 2019
JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later Information in this document applies to any platform.
When logging a new Service Request (SR) with Oracle the request may be submitted to “automated file validation”. This document describes this automated feature. This document is for users that enter or work with Service Requests via My Oracle Support for issues that require supporting data to be attached to the SR.
Automated File Validation Overview
The term “automated data collection” means an automatic process that will check uploaded files for specific criteria to ensure the correct data is attached. The attachments are required to progress the Service Request (SR).
Questions and Answers
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