JDE1: 48: PROCESSING OPTION FOR P48014 FOR STATUS COMMENT FIELD

(Doc ID 2420843.1)

Last updated on JULY 09, 2018

Applies to:

JD Edwards EnterpriseOne Work Order - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Work Order Processing

ACTUAL BEHAVIOR
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Client is currently using the P17714 work order program and now wants to use the P48014. The P48014 will automatically copy down the Status Comment field to 'child' work orders where the the P17714 does not. The client would like the P48014 to work like the P17714

EXPECTED BEHAVIOR
-----------------------
The client would like the P48014 to work like the P17714
 

STEPS
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The issue can be reproduced at will with the following steps:
1. Create parent work orders using both the P17714 and the P48014 programs - adding a status comment to both parent work orders
2. Add child work orders that reference the parent work order number
3. Review results... Note that the P48014 copied down the Status Comment values whereas the P17714 did not.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users get extra and undesired information in the Status Comment field in the P48014 records.

Changes

 

Cause

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