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E1: 17: Service Order Time Entry Mobile Applications Do Not Have Begin Time and End Time (Doc ID 2421404.1)

Last updated on FEBRUARY 03, 2019

Applies to:

JD Edwards EnterpriseOne Mobile Service Time Entry - Version 9.1 and later
JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.


When entering time using the P311221, the Begin Time and End Time fields allow the user to enter the actual times a Service Order was worked. The mobile time entry applications (both tablet and phone) only allow the entry of the total hours worked; this does not allow an organization to audit the time duration when an employee was actually working.

The request is to add the Begin Time and End Time fields to the M3112211 and M3112212 mobile applications so that this information can be captured.





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