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E1: 42: Powerforms SO Entry (P42101) blanks out Desc 1 and 2 fields (Doc ID 2424599.1)

Last updated on JULY 18, 2018

Applies to:

JD Edwards EnterpriseOne CRM Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

9.2 Powerforms Sales Order Entry (P42101)

After upgrading from 9.0 to 9.2 Powerforms Sales Order Entry (P42101) blanks out the Description 1 and 2 fields when the user clicks the Cancel Line button on a ship confirmed line.

The issue can be reproduced at will with the following steps:

  1. Using Powerforms Sales Order Entry (P42101), Find a Sales Order at Next Status 563. Notice that the Actual Ship Date is populated meaning that the order has already been ship confirmed.
  2. Enter the Sales Order, and review the lines at Next Status 563. Notice that Description 1 and 2 fields are populated. Select a line at 563 and click the Cancel Line button.
  3. The system issues the error “Delete/Cancel action invalid” (4470) and the Description 1 and 2 fields are blanked out by the F4211 Edit Line Function (B4200311). This did not occur in the 9.0 release.

Changes

 

Cause

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