My Oracle Support Banner

E1: 17: One View Reporting Drill Back Link in P1779 not Fetching Single Claim Record (Doc ID 2426257.1)

Last updated on JULY 23, 2018

Applies to:

JD Edwards EnterpriseOne One View Reporting for Service Management - Version 9.1 and later
JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When using the Drill Back Link Composer for application P1779, it is possible to call form W1779A (Work with Supplier Recovery Claims). However, it does not allow the Order Number (DOCO) to be used such that this value can be used as a filter in the QBE in the Claim Number field. The following message can be seen above the URL field:

Unable to fetch FI

This works differently in other grid applications with the Order Number such as the P48201. This limitation results in all of the Claim Number records being loaded in the W1779A rather than only the selected Claim Number.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.