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E1: 42:Partial Hold Code Not Applied During Sale Order Revision (Doc ID 2427664.1)

Last updated on MARCH 16, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.

Symptoms

Partial hold code not applied when reason code is not populated correctly during order revision.


STEPS
-----------------------
Setup: Partial shipment/ order not allowed for customer 4245
       Specific Commitment days=14
       Item PH0071-Available Qty 10
       Item PH0072-Available Qty 5
1.Create sale order for customer 4245 for item PH0071 & PH0072
2. Make sure that above order is future committed
3.Change the requested date so that future commitments are converted to real commitment.
4.Clik OK and note that system throw error related to the reason code for the first line
5.Populate reason code on the first line and click OK
6.Note that system throw error related to the reason code for the second line.
7.Populate reason code for the second line and click OK
8. Note that partial hold code is not applied even though the second line does not have enough qty.
9 When P42101 is used then partial hold code is not applied even though reason code is populated on both the lines before clicking OK

Cause

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In this Document
Symptoms
Cause
Solution
References


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