E1:ORCH Error in Orchestrator When Clicking on the Service Request Menu Item For a Specific User
(Doc ID 2428586.1)
Last updated on DECEMBER 10, 2019
Applies to:JD Edwards EnterpriseOne Orchestrator - Version 9.1 and later
Information in this document applies to any platform.
This issue may only be replicated if using 22.214.171.124 tools release and Orchestrator 5.x. Have many users that are working fine when using Orchestrator. However, one user is having an issue accessing the Service Request screen. When this user logs into Orchestrator, they click on the Service Request button from the menu and sometimes nothing happens and sometimes they see the below error on the screen:
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