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E1: 42: Grade And Potency Preference Not Designed To Resolve In Update Mode (Doc ID 2430160.1)

Last updated on JULY 21, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When entering a sales order with preferences activated for Lot Grade and Potency, For a new order line it works correctly. Change the "Ship to" in order header, this "Ship to" field is automatically updated in the detail line which is correct, but Lot Grade hasn't updated accordingly in F4211 (the new "Ship to" has another preference for Lot Grade).

STEPS
-----------------------
1. Set a lot grade preference (08) for a couple of customers and set hierarchy accordingly.
2. Enable preference setting in R40400 processing option values and also activate preference setup in P4210 processing option values.
3. Create sales order using one of the customers having preference setup. System update lot grades as per preference setup in F4211 table.
4. Now, modify 'ship to' for the above created order in edit mode, system not updating lot grades even though 'ship to' has different preference profile setup exists.

Cause

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In this Document
Symptoms
Cause
Solution
References


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