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E1: MOBJ: After Upgrade to Tools 9.2.1.x and Above Existing File Type Media Object Cannot Be Displayed (Error: Can't reach this page) OR Takes Long Time to Show Up in Media Object Viewer (Doc ID 2432920.1)

Last updated on JANUARY 16, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


Customer recently upgraded to TR
Existing file type Media Objects are no longer accessible. New media object works correctly.

One of the symptoms is File media object shows up as a Globe icon which indicates it is of URL type
Enhanced Media Object Viewer

Classic Media Object Viewer

In some cases, below error is displayed on the screen,




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