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E1: OVR: One View Report Shows a Blank Screen in Interactive Viewer on BI Publisher (Doc ID 2443596.1)

Last updated on OCTOBER 04, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


On BI Publisher, user is able to save a One View report successfully but cannot run the report successfully. When clicking on One View report, the Interactive Viewer screen opens but remains blank and nothing appears inside.
The same One View report can be run in BI Publisher Enterprise. The same report works fine in BI Publisher version

Steps to Replicate

  1. Sign on to EnterpriseOne on the Web Client.
  2. Enter an application name in fast path (example P03B2022)
  3. Under OneView menu, select to launch any OneView Report.
  4. A new window is opened but it is blank.

If user tries viewing a PDF or Excel Output, then the following error is seen in the Interactive Viewer window:




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