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E1:AIS " INVALID TOKEN" with AIS Mobile Apps behind a Load Balancer (Doc ID 2445877.1)

Last updated on DECEMBER 27, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


When attempting to login into mobile device for M41240 AIS mobile apps getting users get session expired messages for AIS server under load balancing with 2 servers as the destination. The error does not happen when connecting directly to the server or going through the load balancer with only 1 server as a destination. Also it is not specif to a particular AIS mob app, but rather any AIS mob app that conencts to an AIS server with Load balancer.
the following error occurs.





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