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E1: 17: P17500 Case Management Ending Time Saved Based on User's Time Zone Instead of UTC (Doc ID 2452502.1)

Last updated on MAY 09, 2019

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

P17500 - Case Management

During entry of an new case using P17500 Case Management, if the user manually enters the End Time value, the field F1755.ZAPETM is stored with a wrong value. The End Time is saved based on user's time zone and not UTC.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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