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PS:EBS: User is Unable to Select a Block of Operations in the Resource Gantt (Doc ID 2456191.1)

Last updated on JULY 21, 2020

Applies to:

JD Edwards EnterpriseOne Production Scheduling - Version 8.12 to 8.12 [Release 8.12]
Information in this document applies to any platform.

Symptoms

Issue
---------------
A new user is unable to select a block of operations in the Resource Gantt and Resequence. Other users are not having this issue.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) New user uses his credentials to log in to remote desktop.
2) Launches PS application
3) Opens the model and cold solve
4) In Resource Gantt, unable to select multiple operations.
5) When this same user signs into remote desktop with other user credentials, he is able to select a block of operations in the Resource Gantt and Resequence

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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