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E1: AIS When Clicking on the "Health Check" Under "Track" Section in SM for AIS Instance, the AIS Server Health Check Fails. (Doc ID 2465700.1)

Last updated on MAY 14, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


When clicking on the "Health Check"  under "Track" section in SM for AIS Instance, the AIS server health check fails. The health Check pop window shows  Instance State=RUNNING, Login= X, FormService App=X and FormService UBE=X Customer configured new AIS installation with wildcard SSL.

The following error occurs in AIS.log for the AIS instance:




The health check seems to be using a server name of:

Where the certificate loaded (which shows errors of unknown_certificate) has Subject: CN=*

No where in the log the certificate is loaded for a host of (with a dash), not a wildcard or any associated with this



 In this specific scenario customer applied Web Only Maintenance pack onto


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