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E1: AIS When Clicking on the "Health Check" Under "Track" Section in SM for AIS Instance, the AIS Server Health Check Fails. (Doc ID 2465700.1)

Last updated on APRIL 29, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


Symptom 1:
When clicking on the "Health Check"  under "Track" section in SM for AIS Instance, the AIS server health check fails. The health Check pop window shows  Instance State=RUNNING, Login= X, FormService App=X and FormService UBE=X Customer configured new AIS installation with wildcard SSL.

The following error occurs in AIS.log for the AIS instance:




Changes 1:   In this specific scenario customer applied Web Only Maintenance pack onto

Changes 2:  Tools Release upgraded to


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