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E1: 74L: R74L3001 SETS THE SAME PRODUCTCODE VALUE FOR ALL TYPES OF SERVICES (Doc ID 2468502.1)

Last updated on NOVEMBER 02, 2018

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Release 9.2 Portugal Localizations

When setting processing options for R74L3001 with "Defaults" tab , Option 1. "Enter the Item Number to be used for the A/R invoices without sales information"
to a value , let's say "SV" which is non-stock item, then this value is coming into under ProductCode tag in XML resulted from R74L3001 for ALL types of Services provided .
GGS Portugal invoices several type of services monthly, for example Service WO , Maintenance contracts , Training, Recharges, Penalties for maintenance contracts etc.

We should make a difference between different services. We cannot have the same ProductCode tag for ALL services types. This cannot be reported under the same product code coming from one single processing option of R74L3001.

As per the Portugal business we have to keep separate service items on the invoice XML for services generated by R74L3001.
Therefore we need to have Product Code and Product Description so that those lines of respective invoices can be correctly reflected in SAFT.
All those services will be invoiced in A/R invoices, service invoices contract invoices or manual invoices.
There is a processing option in R74L3001 where in we can put only 1 one which becomes a common item for all AR,Service and Contracts.

STEPS TO REPLICATE


1)Create a service WO or a Manual Invoice
2)Create the Invoice
3)Post the batch
4)Run R7430020
5)Run R7430030
6)Run R74L3001 . "Defaults" tab , Option 1. "Enter the Item Number to be used for the A/R invoices without sales information" to a value , let's say "SV"
which is non-stock item . Notice that in XML all the services and manual invoices have the same product code tag which is coming from the only processing options.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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