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E1: E1PAGE: UX One Page Shows Error " The folder is either empty or you don't have access to the folder " in Springboard Pane When Logging in with Specific UX One Role (Doc ID 2473255.1)

Last updated on DECEMBER 20, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After successfully setting up the UX one configuration, when trying to view a UX One Page, springboard pane does not display the expected tasks. For example: Following error is displayed in the springboard pane if 'BUYERJDE' role is used to sign in to JDE and Strategic Buyer Quote Order Page is viewed:

The folder is either empty or you don't have access to the folder

This issue occurs only when logging in with specific UX One role . If a user signs in using *ALL role,  the springboard section of UX one page displays all the tasks fine without any errors.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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