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E1: 42: Advanced Lots Preference 23 Does Not Apply to the New Lines Added into a Sales Order (Doc ID 2482104.1)

Last updated on FEBRUARY 04, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

If the Advanced Preference 23(Advanced Lot) with the rule of Ship Ascending dates is activated, the system follows this rule for any new sales order, but if a new line is added to an existing order directly to W4210A (SO Detail), without passing through W4210G (SO Header), the rule will not be applied.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Set in (P41001) System constants
2.Set (P4071 ZJDE0002) Preference type for Advanced Preference Type = 23 and a Customer Group.
3.The Hierarchy is set like that :
  - 1 = Ship to Customer Number + All items
  - 2 = Ship to Customer Group + All Items
  - 3 = All Customers + All items
4.The Customer Group are defined (P4092 ZJDE0002) for Category Code 24.
5.Attach the group name to the Customer Billing Instructions (P03013) from menu G4241 in the Customer Price Group field.
6.Set (P4072 ZJDE0002) Preference Detail for the customer with and .
Hence , the rule of Ship Ascending Dates is activated for:
- One customer
- All items
- Expiration Date only.
7.Set (P4070 ZJDE0002) Preference Schedule.
8.Set processing options for P4210 Sales Order Entry as follow :
-Tab 10-Preference: 1.Preference Profile Processing = 1 (Activate preference processing
  3.Overide Schedule For Advanced Preferences = schedule name
-Tab7-Process:2.Subsystem Processing=4 ; 3.Display Header or Detail=blank
-Tab 5-Commitment: 1.Activate availability checking = blank
9.Enter a Sales order for the customer set above with a line .
10.Once the order is validated, in the SO Tag File (F49211), the system correctly retrieved the set up of the Advanced Preference populating the fields Check Expiration Date (EDCK) and Commitment Date Method (CMDM)
11.Add a new line in the order with the same data .
12. Note that in F49211 the Advanced Preference set up has not been retrieved for new line of the order.
If it adds a third line, but this time going through the header screen W4210G ( take Row exit Order / SO Header Revision) then the results in F49211 is correct.

The Preference should be retrieved even if the user goes directly to line (W4210A) of the order without passing through header of the order (W4210G).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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