E1: 31: WO'S Using Dual UOM are not Updating Sales Order Correctly Upon Completion W/DPPO ON (Doc ID 2482335.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Symptoms

Dual UOM with dual picking set

Two scenarios WO's using Dual UOM are not Updating Sales Order Correctly Upon Completion with DPPO ON Over completing the picking (secondary) QTY and under completing the primary QTY is adding a new line to the sales order which is incorrect and Fully completing the picking (secondary) QTY and over completing the primary QTY is not updating the sales order but should update the primary QTY

For Over completed picking QTY (secondary) and over completed primary QTY not update the related sales order. And for fully completed picking QTY (secondary) and under completed primary QTY update the related sales orders primary QTY.

The issue can be reproduced at will with the following steps:

1. Create a parent manufactured item setup for dual UOM with Dual Picking

   Flag checked. Cost Methods 07/08

   2. Set primary UOM = LB and Secondary UOM = EA

   3. Conversion is 1LB = 5LB

   4. Create a purchased item for testing purposes. Cost methods 07/08

   5. Add a Bill of Material for the manufactured parent

   6. Simulate and freeze the cost of the parent

   7. Enter a sales order for scenario #1

   8. Inquire on the sales order to get the Work Order number through SOE

   additional

   9. Run R31410 over the work order number to attach parts list

   9. Set completions P31114 processing option to update the sales order

   10.Complete the work order by over completing the picking QTY (secondary) and

   under completing the primary QTY

   11.Inquire on the sales order and notice a new order line is added when the

   sales order should not be updated

   12.Enter a sales order for scenario #2

   13.Inquire on the sales order to get the Work Order number through SOE

   additional

   14.Run R31410 over the work order number to attach parts list

   15.Set completions P31114 processing option to update the sales order

   16.Complete the work order by fully completing the picking QTY (secondary)

   and over completing the primary QTY

   17.Inquire on the sales order and notice no updates were made to the sales

   order however, in this scenario the primary QTY should be updated

Changes

Cause

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