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E1: MOBJ: When Using PaperClip to Open Media Object Text Attachments, Unable to Edit - Only the X (Cancel) Button is Visible in Media Object Viewer for Some Applications (Doc ID 2484442.1)

Last updated on NOVEMBER 08, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.


In certain applications like P01012, P4310, etc, when a user clicks on the PaperClip icon beside a grid row, only the X (Cancel) button is visible and no other buttons can be seen. User is unable to edit Media Object. However, for application like P13700, all buttons are visible.

Here is what P01012 looks like - only the X (Cancel) is visible:

Here is what P13700 looks like - all buttons can be seen in the Media Object Viewer:

Why is this happening?


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