E1: 42: P42101 Tax Rate Area Retained When Using Submit and Enter New with Default BP (Doc ID 2492380.1)

Last updated on AUGUST 16, 2021

Applies to:

Symptoms

On : 9.2 version, Sales

ACTUAL BEHAVIOR
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The tax rate area of the previous order is retained when Submit and Enter New option is used in P42101. The issue happens only when the user id has default branch plant value populated in default locations and printers application or the P4210 processing options are set to Default Branch/Plant.

EXPECTED BEHAVIOR
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The tax rate area should default from the customer master.

STEPS
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The issue can be reproduced at will with the following steps:

1. In P03013,the tax rate area and tax explanation code for customer 4242 is set as DEN/S.

2. In P03013, the tax rate area and tax explanation code for customer 4284 is set as CO/V .

3. In P400951, ensure that user id is linked to default branch plant 30 or set P4210 processing option Default Branch/Plant = 30.

4. In P42101 create a sales order for customer 4242.

5. After entering the detail line click on Submit and Enter new.

6. Now enter a new customer 4284 and complete the sales order creation process.

7. The Order created for the customer 4284 retains the tax rate area DEN of the previous customer 4242.

8. In F4201 and F4211 , it can be seen tax rate area DEN is updated for both order.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the wrong tax rate defaults into the order.

Changes

Cause

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