My Oracle Support Banner

E1: WRKFLW: Workflow Message to Members of a Distribution List (Doc ID 2492487.1)

Last updated on FEBRUARY 06, 2019

Applies to:

JD Edwards EnterpriseOne Expense Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Issue: Workflow escalation progress is set-up to notify responsible to approve expense reports. This involves setting up the Creating Distribution Lists to be used for Workflow Escalation. When a user adds or changes an amount a workflow process needs to be started to inform the owner and request a review. If the members in the original distribution list approve or reject the change, the workflow completes. If the members do not approve or reject the change in two minutes, in this example, then a message will be sent to the members in the escalation distribution list.

Desired Outcome: Update the Distribution List to provide a message processing box that only the next member of the distribution list will receive the message. When that expires proceed to the next member.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.