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E1: 42B: Kit Components Lines Duplicate When Entering Credit Memo in P42101 (Doc ID 2493028.1)

Last updated on MAY 07, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

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E1 Release: 9.2
Program ID: P42101
Tools Release: 9.2
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When entering a Credit Memo for an order with a kit item using P42101 then the kit component lines get duplicated on the cre4dit order when the order is submitted.
This only happens when using P42101 and work fine in P4210.


STEPS
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The issue can be reproduced at will with the following steps:
1. Enter order for Kit item with 2 component lines and process through Ship confirm
2. P42101 Enter Credit order and Take exit to Credit Memo
3. On P42025 – Sales ledger find order previously entered
4. Select order line for parent item and take exit Credit Memo > Select Order
5. Back on P42101, W42101D kit item and component lines have been populated correctly on credit order detail
6. Submit and close order
7. Inquire on credit order and Note that component lines have been doubled, now showing 4 lines

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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