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E1:42: How to Add Attachments to Existing Sales Orders for Inactive Customers (Doc ID 2493275.1)

Last updated on AUGUST 16, 2021

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.0 and later
Information in this document applies to any platform.


If a customer has been deactivated in Customer Master (P03013) and there is a need to add attachment text for existing sales orders for these inactive customers, how can that be done? If the user goes into P4210 (Sales Order Entry) application to add attachments either to header or detail form, they get an error "Inactive Customer"


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