E1: LDAP: Token Expired Messages When OAM Authentication is Enabled (Doc ID 2494537.1)

Last updated on DECEMBER 27, 2023

Applies to:

Symptoms

The process that automatically logs out a user when the browser is closed (logoutOnBrowserClose jas.ini setting) does not work when OAM authentication is enabled.
So, if a user closes their browser without logging out of E1, their token will expire after 12 hours (by default).

At that time, the system will try to verify the token again and again and write expired token messages to the logs.

Here is an example of one such error message from the JAS logs:

Changes

 None

Cause

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