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E1: 43: User Are Not Able To See Attachments For Specific Purchase Order - Media Object Viewer Attachment Screen Not Open (Doc ID 2499939.1)

Last updated on AUGUST 19, 2020

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.


When user tries to open attachments for a specific purchase order; either inquiring by header and click on paper clip for the attachment or go to Row and exit to order attachment; the media object viewer screen is not displayed. No error displayed, just does not open the next screen

The issue can be reproduced at will with the following steps:

  1. P4310 - Inquire on specific purchase order by header.
  2. Click on Paper Clip in the grid. Nothing displays.
  3. Select the line and take Form exit to Header Revision then, row exit to order attachment. Nothing displays.




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