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E1: 42: Wrong Status In P42101 Sales Order Power Form When it Uses Kit item Without Availability At The Time Of Manual Lot Allocation (Doc ID 2502961.1)

Last updated on APRIL 29, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When ordering an item as a part of kit that is not available, the lines of the order go on backorder. However, user can assign a lot,
that does not have availability, to the kit component that is backordered. The lot is getting assigned without any warning and field is 0 and is equal to the quantity selected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.There is a kit item with two components (P3002).
2. For both components of the kit, there are not available stock (P41202).
The second component of the kit, has negative available quantity for a lot.
3. Place a sales order through P42101 using the second component of the kit, but as a standalone item . The system displays the message and the line of the sales order will go on backorder: status 900 / 540.
4. Reinquire on order and manually select the lot, although there is nothing available through tab in the detail section of P42101.
The system displays again the message for the line of the sales order and the field remained blank.
5. Enter a new sales order through P42101 using the kit item. The application allows to select the kit components and displays the message . Save the order and the lines of the sales order will go on backorder: status 900 / 540. This is correct.
6.Reinquire on the order and on the second line of the kits components, manually select the lot , although there's nothing available through tab in the detail section of P42101.
The system does not display the message field is 0 and is equal to the quantity selected.
This behavior of the application is incorrect. If there is no available stock the line of the order should remain on backorder even if a user hard commits. The logic should be the same as step 4.

If there is no available stock, the kit component line of the sales order should remain on backorder, even if a user hard commits.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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