E1: AIS: Login Failed due to Missing Credentials or Configuration Setting not Allowing that Type of Login, check AIS security configuration (Doc ID 2503734.1)

Last updated on FEBRUARY 28, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Symptoms 1: Customer is seeing below alert on production AIS server where no users are able to connect thru Mobile applications

ERROR : PROD AIS Server is unavailable.

Changes

Cause

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In this Document

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E1: AIS: Login Failed due to Missing Credentials or Configuration Setting not Allowing that Type of Login, check AIS security configuration (Doc ID 2503734.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!