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E1: 42: Mobile Sales Held Order Release Application (M43072) displays error “0” (Doc ID 2509102.1)

Last updated on NOVEMBER 20, 2019

Applies to:

JD Edwards EnterpriseOne Mobile Sales Inquiry - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

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E1 Release: 9.1
Program ID: M43072 / M43071
Tools Release: 9.2
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The Mobile Sales Held Order Release application (M43072 / M43071) displays error “0” when selecting an order on sales hold.
Customer can see a list of sales order which need to be released however when clicking on an order to see the order detail it returns an error that just says “0”.


STEPS
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The issue can be reproduced at will with the following steps:
1. Make sure there are Sales orders on Hold
2. Set up a P4210 version behind M43072
3. Connect on the mobile phone and log into the Sales Hold Release mobile application.
4. Select one of the orders in the list that need to be released. Notice the application displays ‘0’ Error. No further information.


Cause

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In this Document
Symptoms
Cause
Solution
References


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