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E1: 17: Manage Case (P90CG501) Related Action to RMA Option for Customer Number Populate Sold To / Ship To (Doc ID 2511705.1)

Last updated on OCTOBER 15, 2019

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 When an RMA (P400511) is created from Case->Related Actions (P90CG501), the Customer from the Case is populating to both Sold To and Ship To fields. There needs to be functionality with the Option to have the Customer Number from the Cases (P90CG501) either Populate the RMA (P400511) Sold To (Customer) or Ship To or both.

Cause

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In this Document
Symptoms
Cause
Solution
References


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