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E1: BSFN: WRKFLW: After Upgrade to Tools 9.2.3.x or 9.2.4.x, Send Message Extended in NER Crash with Call Stack and Won't Send Email (Doc ID 2518625.1)

Last updated on OCTOBER 18, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


Send Message Extended system function is used to send emails from a Named Event Rule (NER) business function. It has worked for years but after installing Tools 9.2.3.x or Tools 9.2.4.x, it causes the call object kernel (COK) on the iSeries to crash with Call Stack generated every time it's run.

Calling the NER from interactive application (APPL) or batch application (UBE) produce the same issue.
It works if the send extended message is called directly from an application and not in NER.

In the NER source code, the NER calls the Send Message Extended system function as follows:



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