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E1: 52: Creating a Manual Invoice from Batch Review Results in a Zero Amount Invoice (Doc ID 2526933.1)

Last updated on JANUARY 02, 2020

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When creating a manual batch from Batch Review (P48222 to P52121) against a contract, the invoice gets created with zero amount.

The steps are as follows:

  1. In Work with Batches (P48221), form exit to Create Batch.
  2. Select the batch to access the P48222.
  3. Form exit to Create Invoice; the system calls the P52121.
  4. Enter the contract number and in the calculations section, enter a 2 in the Zero Invoice Processing field.
  5. Submit and notice that the resulting invoice does not have an amount.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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