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E1: 42: Address Number - Invalid Error (0037) Displayed in Sold To Field in Sales Order Entry (P4210/P42101) and Customer Master Information (P03013) (Doc ID 2529386.1)

Last updated on DECEMBER 24, 2019

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a sales order in P4210 or P42101, when the user populates the Sold To field with a valid customer master record, the field highlights with a hard error indicating Address Number - Invalid (0037). The user is unable to bypass the error and cannot create a sales order.  The full text of the error indicates:

Cause:  The address number entered is not found in the Address Book Master file (F0101)
Resolution: Enter a valid address number

form:P4210_W4210G
control id 458
control title : Long address number
Event: Control Exited/Changed-Inline
Line :68
Error ID : 0037

The same error, Address Number - Invalid is also displayed in Customer Master Information (P03013) after the user selects a customer master record.

Error entering sold to information with P4210. Customer is trying to go live with JDE versioin 9.2. End users unable to enter sales orders with P4210. Upon entering in order, when the users put the address number in the 'sold to' field, a hard error is displayed indicating Address Number Invalid


The issue can be reproduced at will with the following steps:
1. Access sales order entry, P4210.
2. Enter Sold To and Ship To address
3. Sold To field highlights with hard error Address Number - Invalid.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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