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E1: SVM: 9.2.3.3 Server Manager Console Installer Fails Immediately (Doc ID 2529691.1)

Last updated on JULY 03, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Install/Change Mgmt - Server Manager

When attempting to install Server Manager Console 9.2.3.3, the installer closes immediately after the user launches the installer.

ERROR
-----------------------
Using paramfile: D:\JDEDownloads\servermanager\Disk1\install\oraparam.ini
Unarchived java component is missing in the shiphome & bootstrap operation can't be performed.Hence installer is exiting.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch SMC setup.exe
2. Installer closes immediately
3. Check the install logs for error messages

Cause

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In this Document
Symptoms
Cause
Solution
References


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