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E1: 42: Sales Order with Vertex GeoCode Shows Tax in Online Invoice and Invoice Print but not When the Invoice is Created in Accounts Receivable (F03B11) (Doc ID 2530239.1)

Last updated on FEBRUARY 06, 2020

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The customer created taxable sales order with a GeoCode and tax explanation code S. Online invoice and invoice print showed the order was taxable. The order processed through sales update. The resulting order in accounts receivable shows a nontaxable order.

The issue can be reproduced at will with the following steps:
1. With Vertex active, create a taxable sales order.
2. Process the order through sales update.
3. Review the order in accounts receivable. Note the order amount is in the nontaxable amount field of the invoice. The invoice is not taxed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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